01 / LOOK & THINK
Help Detective
Explore picture clues together and think about when emergency help—or help from a grown-up—is needed.
Notice · think · ask for helpFOR PARENTS & CARERS
Little steps.
Growing confidence.
Help your child practise their first 999 call, with you by their side.
A reassuring voice. A familiar scene. A safe place to have a go. Made for little learners aged 4–6, guided by a grown-up.
Offline practice. No real calls. No account.
A little practice. A big step.
9:41
In testingLet’s practise
together.
Choose your next little step.
Practise a callChoose a scene, check the sound,
then hand over.
then hand over.
Offline practice · no real calls
Bravery starts
with having a go.
with having a go.
Set up by you
Practised together
Every little effort celebrated
YOU PREPARE. THEY FIND THEIR VOICE.
A reassuring start,
one step at a time.
You don’t need to plan a lesson. The app guides you through a short setup, then helps your child practise asking for help.
YOUR PRACTICE PLAN01 / 03
A familiar place to begin
Pick a scenario, such as a fall at home, or set your own scene with familiar clues for your child to notice.
Your scene. Their little discoveries.THE HEART OF MY FIRST 999
More than learning
three buttons.
Practise finding the words
to ask for help.
The app introduces the scene, then moves into a simulated UK 999 conversation: choosing a service, describing what happened and sharing clues about where help is needed.
- A spoken introduction with replay and skip
- A switchboard voice, then a service call handler
- Spoken replies on supported devices, or answer buttons
- Optional practice answering a simulated callback
An educational rehearsal, guided by you. Real call handlers may ask different questions and will guide the caller.
PRACTICE ONLY · NO REAL CALLS
999
Ambulance · practice
“Tell me what’s happened.”
LITTLE CLUES. BIG DISCOVERIES.
Welcome to the
Detective Club.
Playful little adventures that make room for curiosity, conversation and a proud “I did it!”
02 / FIND YOUR PLACE
Home Detective
Discover clues about where you live, from your front door to your street and town, one little step at a time.
Look around · learn · remember03 / MEET YOUR TEAM
Family Finder
Match family members with their names. Mum, Dad, Nanna, Bamps—make space for the people your child knows.
Connect · match · say their nameA little moment to feel proud.
Detective badges celebrate having a go. After a completed practice call, a grown-up can choose to share or print a certificate.
FOR THE GROWN-UPS BEHIND THE BRAVERY
You know your child.
Start where they are.
A calm conversation together is a good place to begin.
Keep it short, choose a familiar scene and let your child take their time. They can use buttons, ask to hear a question again or simply say they don’t know.
A few things you might be wonderingPrepared by a parent or carer
You choose the scene, check the sound and stay nearby. Adult controls help you manage the experience.
Encouragement, not a score
The parent debrief highlights what was practised and suggests a small next step. It isn’t a test of emergency readiness.
Something to talk through together
Parents, carers and educators can use the app as a starting point for a supervised conversation—not a replacement for first-aid training.
SMALL LEARNERS. THOUGHTFUL BOUNDARIES.
Practice stays personal.
The app works offline, with no account or in-app analytics. It doesn’t keep call recordings or transcripts. Speech recognition uses on-device processing where supported, with buttons available as an alternative.
Read the privacy detailsA LITTLE REASSURANCE
Good questions.
Can this app call the real emergency services?
No. Every call and callback inside the app is simulated. It does not connect to 999. Never call the real emergency services to test the app. In a real emergency, use your phone’s normal calling function.
Does my child need to know our full address?
You can practise one familiar detail at a time. Home Detective and practice scenes help you talk about your home, street, town and recognisable landmarks. The app encourages saying what you know and being honest when you are unsure.
What if speech recognition isn’t available?
The app needs supported on-device English (UK) recognition for spoken replies. When that isn’t available, or microphone permission is declined, your child can use the on-screen answer buttons. No cloud speech fallback is used.
Can I download it from the App Store?
Not as a finished App Store release yet. You can try the current beta through Apple TestFlight using the link on this page. Install TestFlight on your iPhone, open the beta link and follow Apple’s instructions. Places depend on the testing group’s availability. A grown-up should install and supervise the app.
Is it endorsed by the emergency services?
My First 999 is an independent educational project. No NHS, police, fire service or other emergency-service endorsement is claimed. It is not a dispatch system, clinical assessment or first-aid course.
PRODUCT IN TESTING
Growing, one little
step at a time.
My First 999 is ready to try as an early beta through Apple TestFlight. Help us learn what feels clear, reassuring and useful before a wider release.
Open the beta link on your iPhone, install TestFlight if prompted, then choose My First 999. Please practise together using fictional details. You can share feedback through TestFlight or the app’s adult feedback area.
Join the TestFlight betaBeta software · iPhone · grown-up supervision
Practise asking for help.